Our Policies

Each item I sell on this site is unique. I take my time to make sure lights work and the decorations are intact before putting an item up for sale. These items are considered decorative, and because they are decorative, I can not give refunds or accept returned merchandise. If you have a problem with an item, please contact me, send pictures and I'll see what I can do to make it right, but no guarantees.

The items are also made of glass, so they can break. We take the utmost care to package these one of a kind pieces of art securely to prevent breakage during shipping. See our shipping policy page for dealing with broken items.

Please handle carefully, there are no refunds for items that break after you have accepted them at your home.

I want to thank all my customers, both on line and locally that appreciate my work.

Privacy Policy

Bottle-Lady.com will keep your name and address secure and we will not sell or barter your information to third parties. PayPal is our method of payment and PayPal is responsible for securing your credit card and financial data. We may from time to time, use your information to send you email or regular postal mailings regarding new products and or sales. We may also share your information with other parties to which we have a business relationship.